- admin@offshore-pacific.com
- 11 Renwick Rd, Suva City Center, Fiji
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We provide the best user experience your customers deserve with a suite of innovative solutions to deliver quick assistance and best fit resolutions.
Customer experience lifecycle is our specialty. We work with some of the world’s most valuable and exciting brands.
Our knowledge and experience allows us to build custom programs to generate high-quality leads
Avoid stress and focus on building your business, with our tailored debt collection services
You can outsource just about anything these days. Talk to us about how we can assist
Let our teams of highly trained CX specialists be your voice a take care of your customers 24/7.
Outsourcing accounting and finance functions is a better, more efficient, and cost-effective financial solution
Our experienced recruiters can help in streamlining the hiring process for your company
Our team will bring customers to you, so you can focus on the growing you business
Focus on your core business functions when we manage your back-office and administration
Innovation is what makes our CX one of a kind. We build disruptive tools and combine them with emerging technologies to cover all of our bases, including yours.
We are very fortunate to have formed excellent partnerships with many of our clients. Here’s what they’re saying about us.
Entrepreneur
We trust their ability to deliver the best possible outcomes to our customers and look forward to working on more projects.
Manager
The quality of leads provided by Pep and his team is outstanding, looking forward to doing more business with Offshore Pacific
CEO
Their team of experts is proactive, adaptable, and able to provide the best solutions for the client's customers.
Entrepreneur
Making communications easy, we have a few most asked questions answered for you. Contact us for more details.
Offshore Pacific is more than just a Call Center agency, we provide you with high quality and tailor made solutions based on your organisation's needs.
We provide variable work schedules reflecting the requirements of our clients. These include normal business hours, weekends, and 24/7.
We are flexible and will customize our pricing for you depending upon the type of services, scope and duration of the project. We can offer fees per hour, per minute, per order as well as completely performance based. Normally telecommunication charges are included in our fees.
At Offshore Pacific, we only recruit people who are graduates. For all specialised services our employees hold either graduate or post-graduate degrees. For skilled services like research and analytics, we recruit people who hold master degrees in engineering, statistics, English literature, research, finance and communication. We hire only qualified and experienced professionals to ensure that we provide our customers with quality solutions.
If security and privacy issues are stopping you from outsourcing, you can go ahead and start outsourcing to Offshore Pacific as we ensure security, privacy & confidentiality at every level of the outsourcing process. We employ the very best in security measures to assure our customers that their confidential data will be kept completely secure.
Yes. We use the very best and the latest in software, technology and infrastructure. By outsourcing you can save on investing on expensive software and technology as we use the very best in both. All our office have best-of-breed infrastructure.
Every time we asked them to deliver on a task, they did that very well and then also went above and beyond. Thank you Team.